You focus on guests. HospiOS
Front desk, reservations, housekeeping, restaurant POS, finance, HRMS, channel manager, and AI automation — every part of your property unified in a single cloud platform. Built for hotels, resorts, homestays, hostels, and multi-property groups.
- Front Desk
- Housekeeping
- Restaurant POS
- Channel Manager
- HRMS & Payroll
- AI Automation
What you'll see — free example score
Harbor Lights Inn
Coastal hotel · Cornwall, UK
1,240
reviews
8
platforms
▲ +3
this week
Search any property to check its free online presence score
No sign-up needed. Scores cover Google, Booking.com, TripAdvisor, Expedia, Airbnb and more.
Powering properties everywhere
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properties onboarded
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OTA channels in sync
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integrated modules
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average operator rating
Core hospitality tools
The three tools every property runs on
Booking engine, PMS, and channel manager — built as one system so they never disagree with each other.
Booking Engine
Turn lookers into guests on every device
A fast, branded booking flow on web and mobile — designed to convert direct traffic without OTA commission.
- Mobile-first booking with instant confirmation
- Branded upsells and best-price guarantees
- Real-time availability tied to your PMS
PMS
Run every room, guest, and task from one hub
Your property command center — rooms, housekeeping, front desk, and guest profiles stay in sync without switching tools.
- Live room board with occupancy at a glance
- Guest folios, profiles, and stay history in one place
- Housekeeping tasks synced with front desk instantly
Channel Manager
Connect 50+ booking channels without the overhead
Inventory, rates, and restrictions sync two-way across every major OTA in real time.
- Two-way availability, rate & restriction sync
- Room and rate-plan mapping done once
- Distribution dashboard with OTA analytics
One platform
Every department, every operation, in one place
23 modules covering operations, guest experience, food & beverage, back-of-house, finance, growth, and enterprise — configured to fit exactly how you run your property.
Operations4
Front desk, rooms, and reservations — the heartbeat of your property.
Guest Experience4
Delight guests from their first search to their next stay.
Food & Beverage1
Restaurant, kitchen, and room service in one POS.
Back-of-House4
Housekeeping, laundry, maintenance, and inventory in sync.
Finance & People2
Night audit, accounting, payroll, and your team.
Revenue & Growth4
Sell smarter on every channel and grow direct revenue.
Enterprise & Automation4
Run groups, integrate anything, automate with AI.
Real-time platform
Your entire operation, updating live
Rates reconciled, payments posted, rooms turned — every change flows through the whole platform in seconds. Front desk and housekeeping never have to wait on a message or a call.
Two-way OTA sync
Rates, inventory and restrictions move both ways across every channel.
Instant housekeeping handoffs
Check-out creates a cleaning task the moment the guest leaves.
Alerts before problems
Overbooking risk, rate parity and anomaly alerts fire automatically.
- Channel rates & inventory reconciledChannel managerjust now
- Guest payment posted to folioPayments10s ago
- Housekeeping room status syncedHousekeeping17s ago
- New Booking.com reservation importedChannel manager24s ago
- AI reply drafted for a 2★ reviewAI assistant31s ago
- Night audit reports generatedFinance38s ago
Product tour
See the platform, room by room
Click through the screens your team will actually use — dashboard, front desk, housekeeping, revenue, guests and the stay calendar.
Your whole property, one screen
Occupancy, revenue, arrivals and alerts update in real time as bookings land and rooms turn over.
- Live occupancy & RevPAR at a glance
- Today's arrivals, departures and tasks
- Alerts for overbookings and rate drops
Free tool
See what HospiOS sees — your online presence score
Before you run the full platform, try the free score: HospiOS reads your reviews and visibility across every channel and shows you exactly what needs attention.
One score
Your entire online reputation, in a single 0–100 score
HospiOS pulls ratings, volume, recency and response rates from every channel you list on — Google, Booking.com, TripAdvisor, Expedia, Airbnb and more — and blends them into one honest, industry-weighted score you can track over time.
- 13 weighted signals, tuned for hospitality
- Missing data never penalizes you
- Live peer benchmarking against your market
Reviews, understood
Read the signal behind every review
Our analyzer classifies review text into the aspects that matter — service, cleanliness, value, location, facilities — and turns real guest language into the experience dimensions that drive your score. No more guessing which complaint to fix first.
- Per-aspect sentiment from free-text reviews
- Positive vs negative trends at a glance
- Drives smarter, faster owner decisions
Close the loop
Reply to every review with AI drafts
Turn negative reviews into opportunities. HospiOS drafts a warm, professional reply for each low rating — acknowledge, apologize, commit to a fix, invite them back. Copy it, adjust it, post it.
- Draft on any negative review in one click
- DeepSeek-powered, with offline fallback
- Tone that matches your brand voice
“Rude staff and the room was filthy”
“Immaculate rooms, friendly staff — will be back!”
“Overpriced for what you get”
How it works
From search to full operations in minutes
Configure
Set up rooms, rate plans, and the modules you need. Most properties are ready within a day.
Connect
Sync your OTAs, payment gateways, calendars, and your team with granular roles.
Run & grow
Your staff works in one system; your leadership sees occupancy, revenue, and alerts live.
Solutions
Built for every kind of property
From a 12-bed hostel to a 200-key group portfolio — HospiOS shapes itself around how you actually run things.
Hotels
Front desk to finance — every department on one PMS.
Hotel Groups
One dashboard for every property, brand, and team.
Hostels
Beds, dorms, and group bookings without the chaos.
Vacation Rentals
Villas, cabins & holiday homes managed anywhere.
Boutique Hotels
Personal service, design-led stays, zero admin noise.
Resorts
Rooms, villas, dining & activities on one platform.
Bed & Breakfasts
A handful of rooms, managed like it's effortless.
Serviced Apartments
Corporate stays, extended stays, zero front desk.
Hourly & Flexible Stays
Short-stay rules that actually make sense.
Experimental Stays
Glamping, tiny houses & pop-up concepts.
Why HospiOS
Built for hospitality, engineered like enterprise
Enterprise-grade cloud
Modular, scalable, and secure by design — from a single homestay to a global hotel group.
Real-time OTA sync
Inventory, rates, and restrictions stay in perfect two-way sync across 50+ channels.
AI-powered automation
AI concierge, pricing recommendations, sentiment analysis, and predictive housekeeping built in.
Modular & extensible
Switch modules on as you grow. A public REST API and webhooks connect anything else.
Role-based security
20+ roles with granular permissions, two-factor auth, and full audit trails.
Mobile-first & PWA-ready
Every module works beautifully on any device — ready for your team in the field.
20+ roles with granular role-based access
- Super Admin
- Property Owner
- General Manager
- Front Office Manager
- Receptionist
- Housekeeping Supervisor
- Chef
- Accountant
- HR Manager
- Marketing Executive
- Concierge
- Security
- Guest
Enterprise security, out of the box
Your guests' data is the most sensitive thing you hold. HospiOS encrypts everything in transit and at rest, audits every action, and keeps you compliant so you don't have to think about it.
- AES-256 encryption at rest and TLS 1.3 in transit
- Role-based access with full audit trails
- Automated nightly backups with point-in-time restore
- EU and US data residency options
Loved by operators
From boutique B&Bs to global portfolios
“Front desk, housekeeping, POS and finance used to live in four different tools. HospiOS put everything in one place — my team stopped re-keying data the week we switched.”
Marta Alvarez
Regional Director · 14-property portfolio
“The channel manager paid for itself in a month. Rates and inventory never drift anymore, and overbooking has gone to zero.”
James Okafor
GM · The Royal Sandpiper
“We run three villas with a tiny team. The guest self-service portal and AI reply drafts let us deliver five-star service without adding headcount.”
Sofia Lindqvist
Owner · Fjordside Cabins
Support
Support that actually supports you
Dedicated support for every shift
From your first setup call to a 3 a.m. payment issue, our team is reachable and accountable. Every plan includes onboarding help and a structured launch checklist — enterprise customers get a dedicated success manager.
Multi-geography support
Time-zone aware support across the regions where your teams operate.
Live chat & in-app guidance
Talk to a human in-app, over email, or on scheduled phone calls.
Self-service portal
Requests, documents, onboarding tasks, and account visibility in one place.
Support you can rely on
Multi-geography support
Time-zone aware support across the regions where your teams operate.
Live chat & in-app guidance
Talk to a human in-app, over email, or on scheduled phone calls.
Self-service portal
Requests, documents, onboarding tasks, and account visibility in one place.
Clear SLAs
Onboarding, migration, pricing, and billing expectations stay aligned.
Priority routing
Callback and priority escalation when your property hits an urgent issue.
Secure cloud hosting
Redundancy, backups, and recovery planning built for continuity.
Pricing
Plans that scale with your portfolio
Start with one property, grow to hundreds. Every plan includes a free walkthrough.
Starter
For single properties getting off manual systems.
- 1 property, up to 5 staff
- Front desk, reservations & room board
- Housekeeping & maintenance
- Guest CRM essentials
- Free online presence score
- Email support
Growth
For growing portfolios running full operations on one platform.
- Up to 5 properties, unlimited staff
- Everything in Starter, plus:
- Restaurant POS, KDS & QR menu
- Channel manager — 12+ OTAs
- Finance, night audit & BI reports
- Guest self-service portal
- Priority support
Enterprise
For multi-property groups, resorts, and hotel chains.
- Unlimited properties & staff
- Everything in Growth, plus:
- HRMS, payroll & multi-property reporting
- Revenue management & AI pricing
- AI concierge & automation suite
- SSO, 2FA & full audit logs
- Dedicated success manager, API & webhooks
FAQ
Questions, answered
HospiOS is an all-in-one cloud-based Hotel Property Management System (PMS) built for hotels, resorts, homestays, villas, hostels, boutique hotels, service apartments, holiday homes, and multi-property groups. It unifies reservations, front desk, housekeeping, restaurant POS, finance, HRMS, channel management, analytics, and AI automation in a single platform.
Booking.com, Airbnb, Expedia, Agoda, VRBO, Google Hotels, MakeMyTrip, Goibibo, Yatra, Cleartrip, Hotelbeds, and Trip.com. Inventory, rates, and restrictions sync two-way in real time, with room and rate-plan mapping and a full sync log.
Yes. The Enterprise plan gives you a centralized dashboard with property switching, shared users, consolidated reporting, central CRM and central inventory — while keeping property-specific pricing and branding.
Most properties go live within a day for a pilot. Our onboarding team handles data import for guest profiles, reservations, and configuration, and supports you through your first full night audit.
Granular role-based access across 20+ roles, two-factor authentication, full audit and activity logs, API-key and session management, password policies, automated backups, and disaster recovery — all on an enterprise-grade cloud architecture.
No. HospiOS includes a complete restaurant POS with KDS and QR menus, and full finance and GST invoicing. It also connects to payment gateways, accounting software, calendars, door locks, and IoT devices via REST APIs and webhooks.
Book a 30-minute walkthrough — we run your properties live on HospiOS and you can ask anything. There's a free online presence score you can try instantly, no sign-up needed.
Integrations
Works with the tools you already use
OTAs, payment gateways, calendars, hardware and accounting — connected through one API-first platform.
See HospiOS run your property
Book a 30-minute walkthrough. We'll set up your property live — front desk, housekeeping, POS, and your free online presence score.